Effective Date: March 18, 2025

TDJ Rentals ("we," "our," "us") is committed to protecting the privacy and security of our guests' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or book with us through our website www.tdjrentals.com ("Site"). By using our services, you consent to the terms outlined in this Privacy Policy.

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1. Information We Collect

We collect personal and non-personal information directly from you, automatically when you use our Site, and from third-party sources.

(a) Personal Information

We may collect the following personal information when you book a stay or contact us:

• Full Name

• Email Address

• Phone Number

• Billing and Payment Information (e.g., credit card details)

• Government-Issued Identification (if required for check-in)

• Booking Details (e.g., dates of stay, room preferences)

(b) Non-Personal Information

We may collect non-personal information through cookies and tracking technologies, including:

• IP Address

• Browser Type

• Device Information

• Pages Visited and Time Spent on Site

• Referral Information (e.g., how you arrived at our Site)

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To process reservations – including payment processing and booking confirmations.

• To improve our services – by analyzing how guests use our Site and services.

• To communicate with you – for customer service, updates, and marketing (with your consent).

• To ensure security and compliance – to detect fraud, prevent abuse, and comply with legal obligations.

• To provide personalized experiences – such as tailoring room preferences or sending targeted offers.

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3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

(a) Service Providers

We may share your information with trusted third-party service providers (e.g., payment processors, IT support) to perform services on our behalf.

(b) Legal and Regulatory Authorities

We may disclose your information to comply with legal obligations, court orders, law enforcement requests, or to protect our legal rights.

(c) Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

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4. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

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5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access – You can request a copy of the personal data we hold about you.

• Correction – You can request corrections to inaccurate or incomplete data.

• Deletion – You can request that we delete your personal data, subject to legal obligations.

• Withdrawal of Consent – You can withdraw your consent to processing your data at any time.

To exercise these rights, please contact us. 

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6. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

• Secure encryption of payment information

• Access control and authentication measures

• Regular security audits and monitoring

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

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7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance site functionality

• Analyze site traffic and usage patterns

• Personalize your experience

You can adjust your browser settings to refuse cookies. However, some site functions may become limited if cookies are disabled.

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8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information.

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9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will delete the information promptly.

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10. International Data Transfers

If you are accessing our services from outside the Philippines, your data may be transferred to and processed in the Philippines, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to this transfer.

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11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The effective date at the top of this policy will reflect the date of the latest update. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the revised policy.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

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